Cancellation and Refund Policy
This Cancellation and Refund Policy governs the cancellation and refund process for products or services purchased through www.swastikgrand.com (the “Site”) operated by Swastik Grand Industries (“us”, “we”, or “our”). By making a purchase on the Site, you agree to be bound by this policy.
1. Cancellation Policy
a. Cancellation by Customer: If you wish to cancel your order, please contact us immediately. We accept cancellations within a certain timeframe after the order is placed, typically within 24 hours. However, this timeframe may vary depending on the specific product or service. Once an order has been processed or shipped, it cannot be cancelled.
b. Cancellation by Swastik Grand Industries: We reserve the right to cancel any order for reasons including but not limited to unavailability of the product or service, errors in pricing or product information, or suspicion of fraudulent activity. If we cancel your order, you will be notified and refunded in full.
2. Refund Policy
a. Refund Eligibility: Refunds will be issued only for eligible products or services in accordance with our refund policy. To be eligible for a refund, you must meet the criteria outlined in this policy.
b. Refund Process: If you are eligible for a refund, we will process the refund within a certain timeframe, typically within 7-10 business days. The refund will be issued to the original payment method used for the purchase unless otherwise specified.
c. Non-Refundable Items: Certain products or services may not be eligible for a refund, including but not limited to:
- Downloadable digital products once they have been accessed or downloaded
- Customized or personalized products
- Services that have already been performed
d. Refund Amount: The amount of the refund may vary depending on the circumstances, such as the reason for the refund and any applicable fees or charges.
3. Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us at admin@swastikgrand.com
4. Changes to This Policy
Swastik Grand Industries reserves the right to modify or replace this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new policy.
By making a purchase on our Site, you signify your acceptance of this Cancellation and Refund Policy. If you do not agree to this policy, please refrain from making any purchases on our Site.
