Shipping and Delivery Policy
This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased through www.swastikgrand.com (the “Site”) operated by Swastik Grand Industries (“us”, “we”, or “our”). By making a purchase on the Site, you agree to be bound by this policy.
1. Shipping Methods
a. Standard Shipping: We offer standard shipping for most orders, which typically takes 3-4 days to deliver within India. Delivery times may vary depending on the destination and shipping carrier.
b. Expedited Shipping: Expedited shipping options may be available for select orders, providing faster delivery times at an additional cost. Please contact us for more information about expedited shipping options.
2. Shipping Costs
a. Domestic Shipping: Shipping costs for orders within India are calculated based on factors such as the weight, size, and destination of the package. Shipping costs will be displayed at checkout before you complete your purchase.
b. International Shipping: We are pleased to offer international shipping for select destinations. Shipping costs for international orders will vary depending on the destination and will be displayed at checkout before you complete your purchase. Please note that customs duties, taxes, and fees may apply to international orders, and customers are responsible for any additional charges imposed by customs authorities.
3. Delivery Timeframes
a. Estimated Delivery Time: The estimated delivery time for your order will be provided at checkout based on the shipping method selected and the destination address. Please note that delivery times are estimates and may be subject to delays beyond our control, such as weather conditions or carrier delays.
b. Order Processing Time: Orders are typically processed and shipped within 1-2 days after payment confirmation. Please allow additional time for processing during peak seasons or holidays.
4. Order Tracking
a. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status and location of your package.
b. Tracking Updates: Please note that tracking information may take some time to update after the package has been shipped. If you have any concerns about the status of your order, please contact us for assistance.
5. Delivery Issues
a. Incorrect Address: It is your responsibility to provide accurate and complete shipping information at the time of purchase. We are not responsible for packages that are lost or delayed due to incorrect addresses provided by the customer.
b. Lost or Stolen Packages: We are not liable for lost or stolen packages after they have been marked as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the shipping carrier for assistance.
6. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at admin@swastikgrand.com
7. Changes to This Policy
Swastik Grand Industries reserves the right to modify or replace this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new policy.
By making a purchase on our Site, you signify your acceptance of this Shipping and Delivery Policy. If you do not agree to this policy, please refrain from making any purchases on our Site.
